If the One-Click Demo import fails, you can install the demo content manually as follows:
- In the theme folder look for the subfolder inc/demo-data.
- For Demo 1 use the file demo1.xml for Demo 2 use the file demo2.xml.
- Go to Tools → Import.
- Under WordpPress click Install Now and then Run Importer.
- Upload the demo1.xml or demo2.xml file and make sure to leave the Download and import file attachments checkbox unchecked.
- Go to Appearance → Demo Data and import the Style Only for your selected demo. This will import the customizer settings.
- Now continue with the Recommended Next Steps
If you need help to intall the demo content, please contact support.